1. Who We Are
StoredX AI is an e-commerce research and intelligence platform operated by STOREDX LLC, a Virginia limited liability company in the United States. In this Policy, “StoredX AI,” “we,” “us,” and “our” refer to STOREDX LLC.
This Policy explains how we collect, use, disclose, retain, and protect personal information when you visit storedxai.com, register for an account, use our research tools, or purchase a subscription.
2. Information We Collect
Account and profile information: We collect information such as your email address, account identifiers, authentication details, account status, and workspace membership information when you register or use the Service.
Subscription and transaction information: We process your selected plan, billing interval, Stripe customer and subscription identifiers, payment status, and related billing records. Payment information entered into Stripe Checkout is handled by Stripe according to its own privacy practices.
Workspace and research information: Depending on the features you use, we process searches, saved products, research preferences, workspace settings, and content or information you submit to the Service.
Technical and usage information: We may process IP addresses, browser or device information, timestamps, session identifiers, security events, and service interaction data needed to operate, troubleshoot, and protect the Service.
Communications: If you contact us, we process the information you provide and our correspondence with you.
3. How We Use Information
We use personal information to register and authenticate accounts, provide research tools, manage workspaces, maintain subscription entitlements, process billing events, deliver activation and account-related messages, respond to support requests, prevent fraud, investigate security incidents, and improve the reliability of the Service.
We may use information to meet legal and accounting requirements and to enforce our applicable terms. Optional promotional communications, if introduced, will be subject to applicable consent and opt-out requirements.
4. Legal Bases for Processing
Where applicable privacy law requires a legal basis, our processing may rely on performance of a contract, compliance with legal obligations, legitimate interests such as securing and improving the Service, or consent where required. The appropriate basis depends on the information and processing activity involved.
5. Billing and Stripe
StoredX AI uses Stripe for subscription Checkout and billing-related services. When you purchase a subscription, Stripe may collect payment and billing information directly. We receive information needed to identify the customer, verify payment, administer subscriptions, and provide the purchased level of access.
Stripe acts under its own applicable privacy terms for information it processes in its capacity as a payment-services provider. You can review Stripe's privacy information at stripe.com/privacy.
Canceling a subscription does not necessarily result in immediate deletion of records we are required to retain for accounting, legal, security, or dispute-resolution purposes.
6. Cookies and Similar Technologies
We use cookies or similar browser technologies where necessary to manage authentication, maintain sessions, protect accounts, and operate website features.
If we introduce optional analytics, advertising pixels, or other nonessential tracking, the Policy and relevant consent or preference controls should be updated before those technologies are used where required by law.
You can manage cookies through your browser settings. Blocking essential cookies may prevent login or other account features from working properly.
7. How We Share Information
We may share information with service providers acting on our behalf for activities such as payment processing, application hosting, email delivery, infrastructure operations, and technical support, subject to appropriate arrangements.
We may also disclose information when required by law, to protect the security or rights of users or the Service, or in connection with a legitimate business reorganization or transfer, subject to applicable legal requirements.
We do not grant third-party research platforms ownership of your StoredX AI account merely because you view or open external marketplace content. External links lead to services governed by their own privacy policies.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain accounts and subscriptions, resolve disputes, protect platform security, and meet applicable legal obligations.
Retention periods may differ across account data, technical logs, communications, and financial records. Deletion requests are evaluated against applicable legal requirements and legitimate retention needs.
9. Data Security
We use administrative and technical measures intended to protect information from unauthorized access, alteration, loss, and misuse. These may include authenticated access, workspace access restrictions, protected network communications, and operational monitoring.
No internet-based service can guarantee absolute security. If you suspect unauthorized account activity, contact support@storedxai.com.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to object to or restrict particular processing activities, withdraw consent, or appeal a privacy-rights decision.
To submit a privacy request, email support@storedxai.com. We may request reasonable verification before fulfilling a request and may retain information where legally permitted or required.
Residents of jurisdictions with additional privacy protections may have specific rights under applicable laws. Where relevant, we will explain how those rights apply to the processing activity.
11. International Users and Transfers
STOREDX LLC is based in the United States. If you access StoredX AI from another country, your information may be processed in the United States or other locations where our properly engaged service providers operate.
Where required, applicable cross-border transfer protections must be implemented. International transfer mechanisms and processor arrangements should be confirmed before this Policy is finalized.
12. Children's Privacy
StoredX AI is designed for commercial research and business users and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If we learn that such information has been collected contrary to applicable law, we will take appropriate steps to address it.
13. Third-Party Marketplaces and Research Data
StoredX AI may present research information and links associated with third-party marketplaces, creators, products, or suppliers. Information displayed about those third parties is distinct from the personal information we collect directly from our customers.
Third-party websites and services have their own privacy practices. This Policy does not govern their independent handling of information.
14. Changes to This Policy
We may revise this Policy to reflect changes to the Service, our processing practices, or applicable legal requirements. Material changes will be communicated as required by law. The updated date on this page will identify the current version once approved.
15. Contact Us
For questions about this Policy or to submit a privacy-related request, contact STOREDX LLC at support@storedxai.com.
Business: STOREDX LLC | Service: StoredX AI | Jurisdiction: Virginia, United States.