1. Acceptance of These Terms
These Terms of Service (“Terms”) govern your access to and use of StoredX AI, including the website at storedxai.com, customer workspaces, product and supplier research, analytics, and related features (collectively, the “Service”). The Service is operated by STOREDX LLC, a Virginia limited liability company (“StoredX,” “we,” “us,” or “our”).
By creating an account, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a company or other organization, you represent that you are authorized to accept these Terms on its behalf.
2. Eligibility and Business Use
You must be legally capable of entering into a binding agreement to use the Service. The Service is intended for business research and e-commerce decision support, not for use by children. You agree to comply with applicable laws and regulations when using the Service.
If you use the Service for an organization, you are responsible for ensuring that your organization's users comply with these Terms and that their access is authorized.
3. Accounts and Security
You must provide accurate registration information and keep it reasonably current. You are responsible for safeguarding your login credentials and for activities conducted through your account, except to the extent an incident is caused by our breach of applicable legal obligations.
Do not share credentials in a way that circumvents your subscription or workspace permissions. Notify us promptly at support@storedxai.com if you suspect unauthorized access. We may take reasonable steps to secure accounts, investigate suspected misuse, and restore access after appropriate verification.
4. Free and Paid Subscriptions
StoredX AI may offer FREE, PRO, PREMIUM, or other plans. Each plan may have different features, usage limits, history periods, and permissions. The plan description and price shown at checkout form part of your subscription terms.
Unless otherwise shown at checkout, paid subscriptions are billed at the selected monthly or yearly interval and renew automatically until canceled. You authorize the payment provider to charge the applicable subscription fee and any disclosed taxes using your selected payment method.
You may cancel using the cancellation method made available for your account or by contacting support@storedxai.com. Unless applicable law or the checkout terms require otherwise, cancellation stops future renewal and access to paid features continues through the end of the current paid period.
Subscription fees are generally non-refundable for an already-started billing period, except where a refund is required by law or expressly provided under the applicable offer or written agreement. Cancellation does not automatically entitle you to a prorated refund.
We may change prices or plan features prospectively. Where required by law, we will give notice before a price change applies to a renewal and provide any required cancellation rights. Price changes do not retroactively alter a completed purchase.
Payments may be processed through Stripe or another payment provider identified at checkout. The provider's separate terms and privacy policy govern the payment services it supplies. You are responsible for applicable taxes not collected by us, where required by law.
5. Service Access and Acceptable Use
We grant you a limited, non-exclusive, non-transferable right to access and use the Service for your permitted internal business purposes during the term of your account or subscription, subject to your plan and these Terms.
You must not: (a) use the Service unlawfully or infringe another person's rights; (b) attempt unauthorized access to accounts, systems, or workspaces; (c) interfere with the availability, security, or operation of the Service; (d) introduce malware or harmful code; (e) reverse engineer or attempt to obtain source code except where the law expressly permits it; (f) scrape, crawl, or automate access to the Service without our authorization; (g) bypass plan limits, access controls, or technical safeguards; (h) resell, sublicense, or commercially redistribute access to the Service without our written permission; or (i) use the Service to send spam, impersonate others, harass people, or distribute unlawful or infringing material.
You must not use Service outputs to mislead others about the source, verification, or certainty of the information. You are responsible for determining whether your particular use of research data is lawful and consistent with third-party rights and applicable platform terms.
6. Research Data, Analytics, and AI Features
StoredX AI provides e-commerce research, product intelligence, supplier-related information, analytics, and other decision-support features. Some information may be derived from public sources, third-party services, historical observations, models, or automated processing.
Data can be delayed, incomplete, estimated, changed by its source, or affected by collection and measurement limitations. Historical performance does not guarantee future performance. We do not promise that a product will sell, that a supplier will fulfill an order, or that use of the Service will produce a particular business outcome.
You are responsible for independently evaluating research results and making your own business decisions. The Service is not legal, tax, accounting, investment, or other professional advice. You should verify important information with appropriate primary sources before relying on it.
We may update, correct, remove, or change data, models, features, and research methodologies as the Service develops. Where practical, we may label estimates, historical observations, or other limitations so users can interpret results appropriately.
7. Intellectual Property and Customer Content
The Service, including its software, design, trademarks, original documentation, and original platform materials, is owned by STOREDX LLC or its licensors and is protected by applicable intellectual property laws. Except for the limited rights expressly granted in these Terms, no ownership rights are transferred to you.
You retain rights you hold in content you submit to the Service. You grant us permission to host, process, transmit, and display that content as reasonably necessary to provide, secure, and maintain the Service and carry out your instructions.
Third-party names, trademarks, marketplace listings, and other source material remain subject to the rights and terms of their respective owners. Your access to third-party information through StoredX AI does not grant you ownership of that material or permission to use it beyond applicable rights and restrictions.
You must not remove proprietary notices or use StoredX AI branding in a way that implies endorsement, partnership, or affiliation without permission.
8. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, disclose, and retain personal information. It forms part of your relationship with us and should be read together with these Terms.
You must not submit personal or confidential information that you are not authorized to provide. We use appropriate measures intended to protect account information and workspace access, but no online service can guarantee absolute security.
9. Third-Party Services and Platforms
The Service may contain links to or rely on third-party services, marketplaces, payment providers, websites, and data sources. Those services are governed by their own terms and policies. We do not control and are not responsible for third-party services, their availability, or changes to their information, except where applicable law provides otherwise.
StoredX AI is an independent service. Unless we expressly state otherwise in a written agreement, we are not affiliated with, endorsed by, or sponsored by TikTok, TikTok Shop, or other third-party marketplaces referenced by the Service. Their names and trademarks belong to their respective owners.
10. Availability, Changes, and Suspension
We work to maintain a useful and secure Service, but we do not guarantee that it will always be available, uninterrupted, or error-free. Maintenance, third-party dependencies, security events, and circumstances beyond our reasonable control may affect access.
We may add, modify, or discontinue features. We may restrict, suspend, or terminate access where reasonably necessary to protect the Service or its users, address suspected fraud or security risks, enforce these Terms, comply with law, or respond to nonpayment. Where reasonable and lawful, we will provide notice and an opportunity to address the issue.
11. Termination
You may stop using the Service at any time and may cancel a paid subscription under Section 4. Closing an account does not eliminate payment obligations already incurred or records we must retain under applicable law.
We may terminate an account for a material or repeated violation of these Terms, unlawful conduct, misuse of the Service, or other grounds described in Section 10. When access ends, your right to use paid features ends according to the applicable subscription period and any mandatory legal rights.
If you want to request account deletion, contact support@storedxai.com. We will handle the request under our Privacy Policy and applicable law. Some information may need to be retained for legal, accounting, security, or dispute-resolution purposes.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND RESEARCH INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT GUARANTEE THAT THE SERVICE WILL MEET EVERY REQUIREMENT, THAT ALL INFORMATION WILL BE ACCURATE OR COMPLETE, OR THAT ACCESS WILL BE UNINTERRUPTED.
Nothing in these Terms excludes a warranty, right, or remedy that cannot lawfully be excluded or limited. Any additional promises expressly included in a written agreement signed by STOREDX LLC remain effective according to that agreement.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STOREDX LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, OR LOSS OF GOODWILL ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO STOREDX LLC FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. If you used only a free plan during that period, the cap will be US$100, to the extent that a monetary cap is legally enforceable.
These limitations do not apply to liability that applicable law does not permit us to exclude or limit, including any non-waivable statutory rights or liability for fraud where such limitation is prohibited.
14. Indemnification
To the extent permitted by law, you agree to defend or reasonably assist in defending claims brought by a third party against STOREDX LLC that result directly from your unlawful use of the Service, your infringement of that third party's rights, or your material violation of these Terms. You are responsible for losses finally awarded by a court or agreed in a settlement you approve, to the extent attributable to that conduct.
We will give you reasonable notice of an applicable claim and will not agree to a settlement that imposes an admission or non-monetary obligation on you without your consent, which will not be unreasonably withheld.
15. Changes to These Terms
We may update these Terms to reflect changes to the Service, business operations, or legal requirements. We will update the date shown above and provide notice of material changes when required by law. Where consent is legally required, we will obtain it. Continued use after updated Terms take effect constitutes acceptance only to the extent permitted by applicable law.
16. Governing Law and Disputes
These Terms are governed by the laws of the Commonwealth of Virginia and applicable federal laws of the United States, without regard to conflict-of-law rules, except that mandatory consumer protection laws applicable to you may continue to apply.
Subject to any non-waivable right to bring a claim elsewhere or any mandatory dispute-resolution rule, disputes relating to these Terms or the Service will be brought in the state or federal courts located in Virginia. You and STOREDX LLC consent to the jurisdiction of those courts to the extent legally permitted.
Nothing in this section removes rights that applicable law gives you to bring a claim before a competent regulatory authority or tribunal.
17. General Terms
If a provision of these Terms is held unenforceable, the remaining provisions will remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver of our right to enforce it later.
You may not assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise. We may assign these Terms as part of a merger, reorganization, or transfer of the relevant business, subject to applicable law.
These Terms, together with the Privacy Policy and any applicable plan terms or written agreements, describe the agreement between you and STOREDX LLC regarding the Service. If a signed written agreement expressly conflicts with these Terms, that agreement controls to the extent of the conflict.
18. Contact Us
For questions about these Terms, subscription support, or account matters, contact STOREDX LLC at support@storedxai.com.
STOREDX LLC operates StoredX AI from Virginia, United States.